Third Place, a brand of IA India Accelerator Private Limited, along with its affiliates (collectively referred to as “Third Place,” “we,” “us,” or “our”), values your privacy and is committed to maintaining your trust by safeguarding your Personal Information. This Privacy Policy (“Policy”) outlines how Third Place collects, uses, discloses, and processes your Personal Information in connection with your use of our websites (“Website Services”), applications (“Apps”), or other services that reference or link to this Policy (collectively, our “Services”).This Policy does not apply to information that you provide to, or that is collected by, any third parties, such as brokers, payment platforms, etc., that you may use in relation to the utilization of Third Place Services. Please consult directly with such third parties regarding their privacy policies.
We will act as the data controller for your Personal Information for managing the data shared by you and shall process the same to improve, provide, and offer our services to you. Your Personal Information may therefore be shared with our affiliates and third parties, which may be outside the jurisdiction of India, to provide you with the services that you or your company have subscribed to with us. Any Personal Information so collected and shared with us shall be governed by the Third Place Companies Inc. Privacy Policy, which can be found on the Third Place website (thirdplace.in/policies/privacy) and as amended from time to time, and in accordance with all applicable data protection laws. We aim to help you build a life, not just a living, through our Services. Before you use our Services, please read this Policy in its entirety to make informed decisions about your relationship with us. Privacy Policy Third Place, your privacy is our priority. We are committed to safeguarding your personal information and ensuring a secure and transparent experience while using our café + coworking services. This Privacy Policy outlines how we collect, use, disclose, and protect your data in connection with our services. 1. Information We Collect We may collect and process the following types of information: Personal Information: •Name, email address, phone number, and profile image. •Any information provided during account registration or while using our Services. Device Permissions and Data Collected: •Camera Access: Used exclusively for scanning QR codes to enable secure entry to our premises. No images or videos are stored. •Storage Access: Allows you to upload a profile image to personalize your account. We only access the selected file and do not interact with other files on your device. •Location Access: Used to filter and suggest nearby hubs for your convenience. Location data is processed in real-time and not stored. Usage Data: •Technical details about your device and how you use our Services, such as IP address, device type, and app interaction
Deletion Of Account:If you wish to delete your account, you can request account deletion by emailing us at crm@third-place.in. We will process your request in accordance with applicable data protection laws, including the provisions of the Information Technology Act, 2000 and its associated rules.
2. How We Use Your Information
To facilitate bookings, payments, and service delivery.
To enhance your experience by providing personalized recommendations and services.
To communicate with you regarding updates, promotions, or customer support.
To comply with legal and regulatory obligations.
Collection of information to maintain compliance in accordance with legal guidelines
•Facilitate secure access to our premises using QR codes. •Personalize your account with your profile image. •Recommend nearby hubs based on your location. •Enhance the user experience and improve our Services. •Comply with legal and regulatory obligations. 3. Sharing of Information
With Affiliates and Service Providers: To ensure seamless service delivery, including payment processing and technical support.
For Legal Compliance: If required by law, to protect our rights, or to comply with legal proceedings.
With Consent: We may share your information with third parties when you have explicitly agreed to it.
We do not share your data with third parties except in the following situations:
•To provide our Services (e.g., secure server hosting for uploaded profile images).
•To comply with legal obligations, enforce our terms, or protect our rights.
We do not sell your personal information to third parties.
4. Data Security We use industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, please note that no method of transmission over the internet is entirely secure. 5. Retention of Data We retain your information for as long as necessary to fulfill the purposes outlined in this policy or as required by law. •Profile Images: Retained as long as your account is active or until you update/delete it. •Location Data: Processed temporarily in real-time and not stored. •QR Code Data: Used for verification and not retained after successful entry. 6. Your Rights
Access, correct, or update your personal information.
Request deletion of your data, subject to applicable laws.
Opt-out of marketing communications at any time.
Users can request account deletion by emailing us at crm@third-place.in
•Access and Update: You can access or update your information via the app or by contacting us.
•Permission Management: You can revoke app permissions (e.g., camera, storage, location) anytime through your device settings. Note that certain features may become unavailable if permissions are denied.
•Account Deletion: You can request account deletion by contacting us at crm@third-place.in.
7. Cookies and Tracking Technologies We use cookies and similar technologies to enhance your experience on our website and app. You can manage your cookie preferences through your browser settings. 8. Changes to the Policy We may update this policy periodically to reflect changes in our practices or legal requirements. The updated policy will be available on our website, and significant changes will be communicated to you.9. Refund and Cancellation Policy Refunds for cancellations are processed as follows:•Refunds will be credited within 5-7 working days from the date of approval.•Seat Bookings and Food Orders:•Full refund if canceled 24 hours before the booking.•50% refund if canceled 12–24 hours before.•No refund if canceled less than 12 hours before.•Event Cancellations:•Specific terms detailed in our Terms of Use. 10. Compliance with Laws We comply with applicable data protection regulations, including the GDPR and CCPA, to ensure your information is handled responsibly and transparently. 11. Contact Us For any questions or concerns regarding this Privacy Policy, please reach out to us at: Email:crm@third-place.in Call: [+91 99588 84865]. Address: Part-Il Market, 2nd Floor M-63, situated at, Greater Kailash, New Delhi, Delhi 110048
